Plumber Near Me

Rob & Sons Plumbing and Drain Cleaning

📍 1330 Wiley Lewis Rd, Greensboro, NC 27406 📞 (336) 253-2576 🌐 Website
4.5 (37 reviews)
Open ⋅ Closes 12 AM
Plumber
Drainage service

Review Summary

Rob & Sons Plumbing and Drain Cleaning receives mixed reviews. Positive feedback highlights their professionalism, prompt service, friendly demeanor, and ability to handle emergency repairs, with some customers calling them the best they've used. They are praised for their responsiveness, reasonable pricing, and willingness to explain the work. However, negative reviews cite misdiagnosis leading to costly damage, missed appointments, and a lack of communication. Some customers experienced a decline in service quality.

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4.5

(37 reviews)

5 ★84%
4 ★5%
3 ★0%
2 ★0%
1 ★11%

John Goodpasture

First off, I had used these guys a number of times and referred people to them. My quote is on their website, for goodness sakes. But that all just changed. I had a leak in my kitchen, and they misdiagnosed it. This misdiagnosis cost me a new dishwasher. I called back asking them to come out and take another look. Was told they'd be out the next day. Never showed or called. After three days, I texted them and never heard back. No integrity what so ever. Answering your response. He was wrong in his diagnosis. Then I asked him to come back and he said he’d be there the next morning. He did not show up, nor did he call. When I texted about it 3 days later I got no response. My motivation is you treated a customer you had had for over 5 years with disrespect.

Wanda Drewery

I called Rob and Son's about a leaky valve in my camper. They promptly came out and fixed it. Very professional and courteous . I will be calling them for all my plumbing needs.

David Beverly

Where do i start. Started working in the gboro area with my company August of 2023 had a water loss we were working on that we found another leak that needed to be fixed immediately and looked on google and they were the first to pop up and they were there to fix it within that same hour. And looking back on the past 7 months, I’m so thankful to have found Andrew and rob. They have answered every call I’ve made and been on site in the most timely fashion. They are the most professional plumbers i have ever used. Not only can i call them when i need services but i can truly call them friends. THEY ARE THE ONLY PLUMBING COMPANY I WILL EVER USE. Promise you won’t be disappointed if you call them. 10/10 recommend for every water leak need. They are the best!

Ansley Coakley

Rob & Sons did a great job with fixing our well! I really recommend this company. They are extremely excellent with emergency fixing and scheduling. They have helped us multiple times!!!

Speakingoftruth23

I Scheduled an appointment, and they never showed up to the date and time we scheduled. They didnt return any messages when I contacted them to see what is going on if theyre ahowing up or not. If they didn't want to do the job or something else came up, I'm reasonable and understanding but not showing or answering back isn't professional. Probably best to call them for easy or emergency jobs I suppose?

Daniel B

I've gone through these fine folks several times now. My grandmother is going through them for her needs as well. Very professional and yet exceedingly friendly. Not only promptly on time, but when time is available came out the same day. Not only will I continue to go through them for any work, but also have and will continue to recommend to all family/friends.

Karen Ross

I had a water leak in my laundry room. Andrew came out and gave me an estimate. It was installed the next day. Great job! Reasonable price. Also replaced toilet and faucet in my mother's house. Again, very professional and great job. Will call on them again for all plumbing needs

Tienesha Young

I was looking for help with a leak under my sink, and not only did they come out on a Sunday morning, but they did so quickly and pleasantly. I was panicking because I am a single mom and a first time homeowner, and we've only been in our home for five months. They were so reassuring and even explained to me what happened and what was done to fix it after it was done. Often you see businesses that take advantage of people (in regards to pricing) if they see an opportunity, and I am here to say that this was NOT the case with this company. The service was very affordable. I will be using Rob and Sons for all my plumbing needs in the future! Try them out, you will not be disappointed!